The Finnish Sauna - authentic nordic heat and cold plunge
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TERMS & CONDITIONS

Last updated: 16 December 2025

  1. General Information

These Terms & Conditions (“Terms”) govern all reservations, access, and use of The Finnish Sauna, a wood-fired sauna structure (the “Sauna”) located at Plage du Débarcadère, Anières, Geneva.
The Sauna is owned and operated by Nikula Sàrl, a Swiss company registered in the Canton of Vaud, Switzerland (the “Operator”).
By making a reservation or using the Sauna, the user acknowledges having read, understood, and agreed to be bound by these Terms. The Operator’s responsibility is strictly limited to the sauna structure itself.

  1. Reservations & Payment
  • Reservation Required: Access is subject to advance booking and full payment via the online booking system.
    • Duration: Sessions start and end strictly at the booked time. Late arrivals are not entitled to extensions.
    • Non-Refundable: All confirmed reservations are final and non-refundable.
    • Rescheduling: Rescheduling is possible only through the online booking system and must be completed at least 7 calendar days prior to the original booking time, subject to availability.
    • No-Shows: Missed sessions are not eligible for refund or rescheduling.
    • Operator-Initiated Cancellation: In the event the Operator must cancel a sauna session due to unforeseen circumstances, including but not limited to, equipment failure, safety concerns, or staff illness, the customer will be notified as soon as possible. The Operator’s sole liability will be limited to a full refund of the payment made for the canceled session. The Operator is not liable for any other costs, damages, or expenses incurred by the customer as a result of the cancellation, such as travel costs or other consequential losses.
  1. Use of the Facility & Site (Crucial Liability Limitation)
  • Public Location Disclaimer: The Sauna is located in a public area. The Operator is not responsible for the maintenance, safety, or availability of the surrounding beach, Lac Léman, or public amenities (toilets, showers, parking).
    • External Amenities: Use of any public facilities is at the user’s own risk. No refunds apply if such facilities are unavailable.
    • Personal Belongings: No lockers are provided. The Operator accepts no liability for loss, theft, or damage of personal property.
  • Contingency for Future Storage Facilities: Should the Operator elect to provide any form of storage facilities in the future — including, but not limited to, lockers, shelves, hooks, boxes, or temporary storage areas — such facilities shall be provided solely as a courtesy and for convenience purposes only. The provision of any storage facility does not constitute a bailment, safekeeping agreement, or assumption of responsibility by the Operator. No guarantee of security is provided, whether such facilities are lockable, numbered, assigned, or otherwise designated. The Operator expressly disclaims any liability for the loss, theft, damage, or deterioration of any personal property placed in or near any storage facility, regardless of the cause. Use of any storage facility is entirely at the User’s own risk, and Users remain solely responsible for their personal belongings at all times.
    • Hygiene & Conduct: Showering before sauna use and sitting on a towel is mandatory. Appropriate coverage is required outside the sauna.
    • Behaviour: Calm, respectful behaviour is required at all times. The Operator may refuse entry or remove guests without refund for inappropriate, unsafe or disruptive conduct at the operators sole discretion.
  1. Assumption of Risk

By using the Sauna and accessing the surrounding area, the user explicitly accepts acknowledges, understands, and voluntarily accepts the inherent risks including, but not limited to:
• Heat exposure, dehydration, burns, fainting
• Slips, falls, uneven surfaces
• Cold water immersion risks (blood pressure changes, shock, hypothermia)
• Risks related to public areas, weather, and other users
The Operator does not supervise swimming and provides no lifeguard services.

The User assumes full responsibility for any injury, loss, or damage resulting from these inherent risks.

  1. Health & Safety
  • Use of the Sauna is at the user’s own risk. Medical consultation is advised for pregnant users or those with pre-existing conditions. Users must self-monitor and exit immediately if unwell.
    The Operator provides no medical supervision or emergency medical services on site.
    Medical Disclaimer: The use of the Sauna is at your own risk. Guests are strongly advised to consult a medical professional before using the Sauna, particularly if they are pregnant or have any pre-existing health conditions, including but not limited to, cardiovascular, respiratory, or blood pressure issues.
  • Contraindications: Sauna use is not recommended for individuals who are unwell, pregnant, have a fever, have recently consumed alcohol, or have underlying health conditions that may be aggravated by heat. Guests must stay hydrated and exit the sauna if they feel dizzy, nauseous, or unwell.
  • Safety Instruction: Users must exercise extreme caution near the hot wood-fired stove and chimney stack. Do not touch the stove, put hand or any body part above the stove or throw water onto the stones except as explicitly instructed by the Operator.
  • Prohibited Substances: Entry is strictly prohibited for any guest under the influence of alcohol, drugs, or any other intoxicating substances.
  1. Liability & Indemnification

MAXIMUM WAIVER AND RELEASE OF LIABILITY: BY ENTERING, USING THE SAUNA, AND ACCESSING THE SITE, THE USER, ON BEHALF OF THEMSELVES AND THEIR GUESTS, WAIVES, RELEASES, AND FOREVER DISCHARGES THE OPERATOR (NIKULA SÀRL), ITS OWNERS, AND EMPLOYEES, AS WELL AS THE COMMUNE OF ANIERES AND ITS EMPLOYEES AND REPRESENTATIVES FROM ALL LIABILITY, CLAIMS, DEMANDS, ACTIONS, AND CAUSES OF ACTION WHATSOEVER, INCLUDING CLAIMS BASED ON THE OPERATOR’S NEGLIGENCE, FOR ANY PERSONAL INJURY, HEALTH ISSUES, ILLNESS, PROPERTY DAMAGE, OR WRONGFUL DEATH THAT MAY ARISE FROM OR IN CONNECTION WITH THE USE OF THE SAUNA, THE STOVE, LAC LÉMAN, OR THE SURROUNDING PUBLIC AREA except in cases of gross negligence or wilful misconduct, to the extent such liability cannot be excluded under Swiss law.. The Operator’s sole liability remains limited to a refund of the session payment.

  1. Minors & Parental Responsibility

Minors aged 12 and above may access the Sauna only when accompanied by a parent or legal guardian, who assumes full responsibility.
Children aged 6 to 11 may be admitted only with significant prior sauna experience, at the Operator’s discretion, and under continuous adult supervision.
Children under 6 are not permitted.
Disruptive behaviour or noise by minors or accompanying adults may result in removal of the entire group without refund.

  1. Gift Cards & Passes

Valid for the stated period, non-refundable, non-transferable. A reservation is always required.

  1. Lost & Found

The Operator is not responsible for items left on site. Found items may be held briefly and then disposed of or donated at the Operator’s discretion.

  1. Intellectual Property

All website content, images, logos, and materials relating to FinnishSauna.ch and Sauna Genève are protected by intellectual property law.

  1. Data Protection & Privacy

Personal data is processed in accordance with Swiss data protection law (nLPD) and, where applicable, the GDPR. Full details are provided in the Privacy Policy on the official website.

  1. Changes & Updates

The Operator reserves the right to adjust opening hours, prices, or services, and to update these Terms at any time without prior notice. The latest version of these Terms will always be available on the official website.

  1. Force Majeure

The Operator is not liable for failure or delay due to events beyond reasonable control, including but not limited to weather, unsafe lake conditions, pandemics, public authority decisions, or public health emergencies. The Operator may cancel or modify sessions, with refund or rescheduling at its discretion.

  1. Dispute Resolution, Governing Law & Jurisdiction

In the event of a dispute arising from these Terms or the use of the Sauna, the parties shall first seek to resolve the matter amicably and in good faith.

Where no resolution is reached, the parties may attempt voluntary mediation prior to initiating legal proceedings.

Nothing in this clause limits the right of either party to seek urgent interim measures.

These Terms are governed by Swiss law, and exclusive jurisdiction lies with the courts of the Canton of Vaud.

  1. Severability

If any provision of these Terms is found to be invalid or unenforceable by a court of law, such invalidity shall not affect the validity of the remaining provisions, which shall remain in full force and effect.